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Application Support Engineer Opportunity

Application Support Engineer Opportunity

Please see below for a remote Application Support Engineer Opportunity at Rimini Street!

Position:

Application Support Engineer, PeopleSoft HCM North America Payroll

Company:

Rimini Street Inc.

Apply:

here

Position Summary:

The role of the Application Support Engineer, PeopleSoft HCM (North American Payroll) is to provide exceptional remote-based support for mission-critical PeopleSoft applications as part of our global Application Managed Services support team. The position has the responsibility for researching, troubleshooting, and supporting multiple PeopleSoft modules for our global clients who use versions 7.x through 9.2.

Qualifications/Skills/Experience:

Location:

Remote, US

Education:

Bachelor in Business Administration, Computer Science or other related field, or equivalent work experience

Experience:

  • Minimum of 6 or more years relevant hands-on experience as a consultant or production support provider, specifically in PeopleSoft HCM in the area of North American Payroll
  • A track record of successful roles in several PeopleSoft implementation or upgrade projects, or as a production support provider Deep working knowledge and understanding of support business processes Skills

  • Broad expertise in PeopleSoft HCM 9.2 and below with heavy focus on North American Payroll
  • Strong verbal and written communication skills, with the ability to tactfully resolve conflict
  • Ability to be persuasive and influence customer relationships in a positive direction
  • Strong grasp of PeopleSoft principles, with skills transferable across the HCM suite
  • Ability to multi task, managing competing priorities and administrative tasks
  • Strong capability to read, write, and speak English

Desired Qualifications

  • Exceptional ability to maintain strong peer relationships, gaining trust and confidence from all levels within the organization
  • Well-developed presentation and communication skills
  • Foster a collaborative, supportive, and “team first” work style
  • Ability to accept change, and scale appropriately with a rapidly growing business
  • Ethical, with highest standards of integrity and accountability

About Rimini Street Inc.:

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.

The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. According to Gartner, the third-party support market will grow to $1.05 billion by 2023, a 200% increase. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs, and to date, the company has saved organizations over $5 billion in total maintenance costs since its inception.